Infrastructure
Hosted at Rackspace's world-class data center in Ashburn, VA, a multi-homed Tier 1 network provider with fully redundant power and HVAC systems.

Rackspace's Service Level Agreement guarantees 100% uptime and 1-Hour hardware replacement.

Weekly full backup of system state, databases, and document storage system plus daily differential/incremental backup with offsite backup storage and rotation.

Automated OS patching.

Managed firewall and VPN for administrative access. Fully monitored and audited by Comply365 and Rackspace.

Security audits performed by third party.

SSL Certificate issued by trusted authority.

Individual URL monitoring to ensure accessibility of each site.

Multi-Tenant Application
Each client has its own:
Application instance with its own isolated application thread.
Separate physical database, and only its instance of the application holds the respective login credentials.
Reporting services account for accessing the report engine.
Sub-domain of comply365.net, and this sub-domain in turn selects the application which sets up the entire stack of security credentials ensuring that the browser will only be able to access the associated silo of data and files.

CDN (Content Distribution Network)
Comply365 utilizes CDN technology to provide scalable high-bandwidth delivery of the files that have been placed under control of the application. This distribution network also provides the streaming services for video and audio streaming in both Flash and Windows Media formats. The CDN also supports the disaster recovery plan in that it contains a mirror of the entire Comply365 file system and copies of its database backups. Clients can be given FTP access to their own storage silo from which they can perform remote backups of their files and database.